Privacy statement

Your privacy is important to us. Whether you are a customer or a visitor, your information represents your trust in our organization and this page is intended to help you understand what we collect and what we do with it.


Information we collect

Customers
When you use our website, or sign up for an account, you give us some personal information like your Geo-location, IP address, and/or email address. If you choose to pay for a service upgrade using a credit card, we collect your name, billing address, and credit card information. If you email us, your email address and any personal information is contained and archived. We use commonly-used internet technologies like cookies and Google Analytics to track and analyze site visitors and customer interactions. Your account activities and IP address are logged when you are logged-in to your account, and other services provided inside your account.

Visitors
We use commonly-used internet technologies like cookies and Google Analytics to track and analyze site visitors and customer interactions. Form visitor logs are kept to track site usage, statistical information on technical capabilities and version numbers, and behavioral tracking. No Personally Identifiable Information (PII) is recorded through these technologies. Due to our internal policy, we also collect Geo-location data based on your IP address to determine available product/service packages we offer to your region.


How we use your information

Customers
StudyQB.com uses your information as part of your requested services as our user. For example, we may send you email messages on a regular basis to keep you apprised of your membership status and inform you of new services available to you. Included in each of these messages are simple instructions on how to remove yourself from these mailings if you do not wish to receive them in the future.

We may use your information to improve our web site, services, and advertising. StudyQB.com does not sell, share, rent, or trade any information, including your email address and any information from integrated login types like Facebook or Google, with third parties for their promotional purposes. We may share information collected with third parties that work on our behalf for service improvement and analysis, or as may be required by law.


Your Personal Data

All customers of StudyQB.com may view and modify their personal information from within their StudyQB.com account.

StudyQB.com does not own, control or direct the use of any of the customer data stored or processed by a customer or user via the Service. Only the customer or users are entitled to access, retrieve and direct the use of such customer data. StudyQB.com is largely unaware of what customer data is actually being stored or made available by a customer or user to the Service and does not directly access such customer data except as authorized by the customer, or as necessary to provide Services to the customer and its users.

Because StudyQB.com does not collect or determine the use of any personal data contained in the customer data and because it does not determine the purposes for which such personal data is collected, the means of collecting such personal data, or the uses of such personal data, StudyQB.com is not acting in the capacity of data controller in terms of the GDPR and does not have the associated responsibilities under the GDPR. StudyQB.com should be considered only as a processor on behalf of its customers and users as to any customer data containing personal data that is subject to the requirements of the GDPR. Except as provided in this Privacy Policy, StudyQB.com does not independently cause customer data containing personal data stored in connection with the Services to be transferred or otherwise made available to third parties, except to third party subcontractors who may process such data on behalf of StudyQB.com in connection with StudyQB.com provision of Services to customers. Such actions are performed or authorized only by the applicable customer or user.

The customer or the user is the data controller under the Regulation for any customer data containing personal data, meaning that such party controls the manner such personal data is collected and used as well as the determination of the purposes and means of the processing of such personal data.

StudyQB.com is not responsible for the content of the personal data contained in the customer data or other information stored on its servers (or its subcontractors’ servers) at the discretion of the customer or user nor is StudyQB.com responsible for the manner in which the customer or user collects, handles disclosure, distributes or otherwise processes such information.

Legal disclosure
StudyQB.com may be required to disclose personal information to lawful requests by public authorities, including to meet national security or law enforcement requirements.